SKM Guest Service Operation (Level 3)
This Program provides students with professional skills to operate at the front office in various types of hospitality operations.
It entails both theoretical and practical training that equip students with thorough technical, interpersonal and operational skills that will allow them to hold positions as receptionists, cashiers, night auditors, guest relation representatives, concierge , public relation officer and sales clerks.
Why at BERJAYA TVET College?
- Assured placement
- Entry into Diploma in Hotel Management in Berjaya UCH
- SKM Housekeeping Operation (Level 3) + C&G Certificate in Accommodation Services and BCollege Certificate of Participation in GSO
- 16 – 45 years old
- PMR / SPM / “O” Level / UEC / PT3 Certificate Holders
Reception Activities Handling
Front Office Database Administration
Guest Relation activities handling
Front Office Procurement Requisition
Front Office Staff Administration
Front Office Staff Development