City & Guilds (UK) Diploma in Reception Services
This Program provides students with professional skills to operate at the front office in various types of hospitality operations.
It entails both theoretical and practical training that equip students with thorough technical, interpersonal and operational skills that will allow them to hold positions as receptionists, cashiers, night auditors, guest relation representatives, concierge , public relation officer and sales clerks.
Why at BERJAYA TVET College?
- Assured placement
- International Recognition
- 16 – 45 years old
- PMR / SPM / “O” Level / UEC / PT3 Certificate Holders
General reception procedures
General front office procedures
Advance reservation procedures
Guest accounting procedures
Selling and marketing techniques