BERJAYA TVET College | Advanced Diploma Certification in Hospitality Services
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Advanced Diploma Certification in Hospitality Services

Advanced Diploma Certification in Hospitality Services

This programme is for candidates who wish to work in the hospitality industry and already have knowledge of the basic principles of the work involved in a reception services department, or who can demonstrate commitment and enthusiasm to work and study in order to supplement their existing knowledge.

Programme Features

  • Awarded by City and Guilds (UK)
Intakes
Jan, Mar, May, Jul, Sep, Nov
Duration
2 years
Mode of Studies
Full time
Language of Instruction
English
Entry Requirements
  • 18 years old, or
  • City & Guilds Skills Proficiency Certificate
Assessment Methods

Portfolio, Theory and Practical assessment

Programme Modules

Food and Beverage

  1. Safety at work
  2. Food safety in catering
  3. Customer service in hospitality and catering industry
  4. Menu knowledge and design
  5. Hot beverage product knowledge
  6. Beverage product knowledge
  7. Food and beverage service
  8. Handling payment
  9. Food and beverage service principles 2
  10. Food safety in catering

Receptions and Front office Services

  1. Safety at work
  2. Food safety in catering
  3. Customer service in hospitality and catering industry
  4. Menu knowledge and design
  5. Hot beverage product knowledge
  6. Beverage product knowledge
  7. Food and beverage service
  8. Handling payment
  9. Food and beverage service principles 2
  10. Food safety in catering

Advanced Receptions and Front Office Services

  1. Maintain a healthy, safe and secure working environment
  2. Supervise customer service
  3. Supervise staff training
  4. Principles of supervising and leading teams
  5. Resource management in the front office area
  6. Supervise front office operations
  7. Supervise cash handling operations
  8. Reception and front office services principles

Why at BERJAYA TVET College?

  • Students will be able to learn 3 main areas in hospitality such as food and beverage, receptions and front office services